*Please note that Australia Post are experiencing significant delivery delays to its network due to limited flights, social distancing requirements and increased in parcel volumes.  

WITHIN AUSTRALIA

All prices are shown in Australian dollars. 
All orders are processed in Australian dollars.

Rebecca Vallance offers standard, express and next day shipping at the check-out. 

Orders placed before 12pm (AEST) Monday to Friday, where stock is available at our online warehouse, will be dispatched the same day. Orders placed after 12pm (AEST) will be dispatched the next working day. You will receive a shipping confirmation email as soon as your order leaves the warehouse.

All deliveries must be signed for, please ensure your delivery address is attended to sign for the delivery between 9am and 5pm.

We unfortunately are unable to deliver goods to a PO box or Parcel Locker.

Next Day Delivery:

All orders before 10am AEST with delivery address to major capital cities on the eastern seaboard will be offered Next Day Delivery as an option at the check-out. 

Next Day delivery is not a guarantee. Please note that stated transit times are estimates only and may be influenced by factors beyond our carriers’ reasonable control. We do not guarantee transit times but we will do our best to ensure it gets delivered in the stated times. Estimated delivery days are stated in business days which are Monday to Friday.

SHIPPING OPTIONS

SHIPPING OPTION	TIME FRAME	CONDITIONS	RATE
STANDARD	5-7 WORKING DAYS	ORDERS OVER $300	FREE
STANDARD	5-7 WORKING DAYS	ORDERS UNDER $300	$7.95
EXPRESS	2-4 WORKING DAYS	ORDERS OVER $500	FREE
EXPRESS	2-4 WORKING DAYS	ORDERS UNDER $500	$9.95
NEXT DAY	OVERNIGHT	ORDERS OVER $1000 PLACED BEFORE 10AM	FREE
NEXT DAY	OVERNIGHT	ORDERS UNDER $1000 PLACED BEFORE 10AM	$15.00

INTERNATIONAL ORDERS

Goods will be delivered in approximately 10-15 postal working days. $50.00 postage and handling for standard deliveries outside of Australia. Upon arrival in the destination country the parcels are distributed by the local postal services.

SHIPPING OPTIONS

NEW ZEALAND	STANDARD	ORDERS OVER $1000	FREE
NEW ZEALAND	STANDARD	ORDERS UNDER $1000	$20
REST OF WORLD	STANDARD	ORDERS OVER  $1000	FREE
REST OF WORLD	STANDARD	ORDERS UNDER $1000	$50

Please note: International orders may take up to 21 days to be delivered depending on your countries custom process.  We do not ship to Russia due to customs regulations and restrictions.

CUSTOMS & DUTIES

Please note: The postal fee charged does not include possible taxes and duties, which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

LATE DELIVERIES

If you are trying to estimate when a package will arrive please consider the following:
If an item you have ordered is out of stock online, we will attempt to locate your item from elsewhere, and dispatch to you as soon as the item becomes available.
No additional postage charges apply. We will notify you if the item has sold out across all stores.

For any shipping and delivery queries please contact showroom@rebeccavallance.com