Shipping and Delivery

WITHIN AUSTRALIA

All prices are shown in Australian dollars. 
All orders are processed in Australian dollars.

Rebecca Vallance offers standard, express and next day shipping at the check-out. 

Orders placed before 12pm (AEST) Monday to Friday, where stock is available at our online warehouse, will be dispatched the same day. Orders placed after 12pm (AEST) will be dispatched the next working day. You will receive a shipping confirmation email as soon as your order leaves the warehouse.

All deliveries must be signed for, please ensure your delivery address is attended to sign for the delivery between 9am and 5pm.

We unfortunately are unable to deliver goods to a PO box or Parcel Locker.



Next Day Delivery:

All orders before 10am AEST with delivery address to major capital cities on the eastern seaboard will be offered Next Day Delivery as an option at the check-out. 

Next Day delivery is not a guarantee. Please note that stated transit times are estimates only and may be influenced by factors beyond our carriers’ reasonable control. We do not guarantee transit times but we will do our best to ensure it gets delivered in the stated times. Estimated delivery days are stated in business days which are Monday to Friday.

SHIPPING OPTIONS

 SHIPPING OPTION

TIME FRAME

CONDITIONS

RATE

 STANDARD

5-7 WORKING DAYS

ORDERS OVER $300

FREE

 STANDARD

5-7 WORKING DAYS

ORDERS UNDER $300

$7.95

 EXPRESS

2-4 WORKING DAYS

ORDERS OVER $500

FREE

 EXPRESS

2-4 WORKING DAYS

ORDERS UNDER $500

$9.95

 NEXT DAY

OVERNIGHT

ORDERS OVER $1000 PLACED BEFORE 10AM

FREE

 NEXT DAY

OVERNIGHT

ORDERS UNDER $1000 PLACED BEFORE 10AM

$15.00


INTERNATIONAL ORDERS

Goods will be delivered in approximately 10-15 postal working days. $50.00 postage and handling for standard deliveries outside of Australia. Upon arrival in the destination country the parcels are distributed by the local postal services.

SHIPPING OPTIONS

 NEW ZEALAND

 STANDARD

 ORDERS OVER $1000

 FREE

 NEW ZEALAND

 STANDARD

 ORDERS UNDER $1000

 $20

 REST OF WORLD

 STANDARD

 ORDERS OVER  $1000

 FREE

 REST OF WORLD

 STANDARD

 ORDERS UNDER $1000

 $50



Please note: International orders may take up to 21 days to be delivered depending on your countries custom process.  We do not ship to Russia due to customs regulations and restrictions.


CUSTOMS & DUTIES

Please note: The postal fee charged does not include possible taxes and duties, which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise”. We are prohibited by law from marking the order as a “gift”, even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

LATE DELIVERIES

If you are trying to estimate when a package will arrive please consider the following:
If an item you have ordered is out of stock online, we will attempt to locate your item from elsewhere, and dispatch to you as soon as the item becomes available.
No additional postage charges apply. We will notify you if the item has sold out across all stores.

For any shipping and delivery queries please contact showroom@rebeccavallance.com