Although we hope you love all your items from Rebecca Vallance, we have a returns exchange policy in place if you are not 100% happy with your purchase. We offer free returns within Australia. All costs associated with returning items to Rebecca Vallance outside of Australia are the responsibility of the customer.
REBECCA VALLANCE OFFERS
Instant refunds of up to $1500 with Refundid on FULL PRICE items (within Australia only)
Refund or store credit on FULL PRICE items
Store credit on SALE items (Excludes FINAL SALE)
CONDITIONS FOR RETURNS:
Item(s) must be returned within 21 days of your order confirmation date.
All original tags must remain attached.
Item(s) must be unworn and returned in original condition.
All Swimwear Item(s) must be unworn, and returned in original condition with hygiene stickers still attached.
FINAL SALE ITEMS are final and cannot be returned for a refund, or store credit, other than in the event of them being faulty.
We recommend choosing carefully to avoid disappointment, so please get in touch at showroom@rebeccavallance.com if you have any questions regarding sizing. Any items returned outside the return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. Rebecca Vallance reserves the right to reject items that do not comply with the above conditions, and will return the item to sender.
Returning within: Australia
GET AN INSTANT REFUND WITH
Create an account with Refundid to receive your refund instantly! You will only be charged if your return is not in the mail within 7 days.
Returning within: Australia
RETURN FOR A STANDARD REFUND OR ONLINE CREDIT
Send your return back within 21 days & your return will be processed once received.
Returning: Outside of Australia
RETURN FOR A STANDARD REFUND OR ONLINE CREDIT
Send back your return within 21 days & your return will be processed once received.
INSTORE RETURNS
For purchases made within Rebecca Vallance boutiques, we offer a credit note or exchange within 7 days with proof of purchase, in original condition, and must not have been worn, washed or altered.
Any goods deemed faulty will be repaired, replaced or refunded.
No exchanges or refunds on sale items unless deemed faulty.
