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Returns

Although we hope you love all your items from Rebecca Vallance, we have a returns exchange policy in place if you are not 100% happy with your purchase. We offer free returns within Australia. All costs associated with returning items to Rebecca Vallance outside of Australia are the responsibility of the customer.

ONLINE RETURNS & EXCHANGES

For any items purchased online at www.rebeccavallance.com, we will provide a full refund, size exchange or store credit for all full price items that adhere to the conditions below. A size exchange or store credit will be provided for sale items unless they are marked FINAL SALE. Items marked FINAL SALE are FINAL (no refund, exchange or store credit will be issued unless deemed faulty).

We are unable to accept returns for purchases made online at www.rebeccavallance.com in our Rebecca Vallance boutiques. Similarly purchases made within our Rebecca Vallance boutiques cannot be returned online.

CONDITIONS FOR RETURNS:

  • Item(s) must be returned within 7 days of receiving your order (14 days for International orders).
  • All original tags must remain attached.
  • Item(s) must be unworn and returned in original condition.

Rebecca Vallance reserves the right to reject items that do not comply with the above conditions and will return the item to sender.

DOMESTIC RETURNS WITHIN AUSTRALIA

Please click here to complete your FREE Domestic returns request.

  1. We will email you by next business day with your Return Authorisation form & Free shipping label
  2. Simply place the authorisation form inside your parcel and stick the FREE shipping label on the outside
  3. Drop your parcel off at a convenient street Post Box 24/7 or at your local Post office
  4. Once received, we assess your return and if in compliance with our return policy, complete your refund.

Please allow 1-3 business days for our team to process your return.

INTERNATIONAL RETURNS

Return is at the customers expense

Please click here to complete your International returns request.

  1. We will email you by the next business day with your return’s authorisation and return shipping address
  2. Simply place the authorisation form inside your parcel and send back to our Australian Warehouse.
  3. Once received, we assess your return and if in compliance with our return policy, complete your refund.

Please allow 1-3 business days for our team to process your return.

USA CUSTOMERS: Please be aware that USPS have recommenced shipping to Australia, but due to Covid you may experience issues from time to time if you are returning product from this location.

INSTORE RETURNS

For purchases made within Rebecca Vallance boutiques, we offer a credit note or exchange within 7 days with proof of purchase, in original condition, and must not have been worn, washed or altered.

Any goods deemed faulty will be repaired, replaced or refunded.

No exchanges or refunds on sale items unless deemed faulty.

Discover the latest in designer womens fashion by Rebecca Vallance. Our signature provides structured tailoring and unique luxurious fabrications across evening wear, suiting and day wear. Discover modern dresses ready for any stylish occasion and the RV Sportif collection of elevated loungewear. The Rebecca Vallance Bridal capsule features modern wedding dresses and contemporary bridesmaid dresses as well as sophisticated wedding guest dresses. Timeless designs which are designed with the modern woman in mind. Find our new designer Swimwear collection featuring unique prints and styles for summer. Shop unique designer fashion for women meticulously crafted with care and ready for you to wear with confidence.

Shop at Rebecca Vallance and make a difference through i=change. Every time you buy you can choose 3 charities where you will make a positive difference to someone's life. Shop online with ease using Afterpay and Openpay, get free shipping on orders over $500 worldwide!

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